Anyone else still unable to purchase a Magic Key?

[misfitdoll]

I've been trying for two weeks to purchase the Imagine passes for my family of five. (The So-Cal pass is the only one I personally can stomach at the moment due to Disney management, but as my kids are currently homeschooled we can definitely make use of it and get our money's worth.)

The online form you fill out to buy the passes (which I've now filled out dozens of times) looks like it is processing when I submit it, but won't move past the final step of actually providing me with the passes. Disney has charged and refunded my credit card at least five times now.

When I call the number as instructed, a recorded message tells me there is "high call volume. . . to insure that all guests can get through, please try back later"-- and then the line goes dead.

Is there some kind of trick to this? What am I doing wrong? Will they sell it to me in person? I've tried at all times of day, on multiple devices, online and on the app. ¯\_(ツ)_/¯

 

[Sailor310]

IDK. Make sure you are signed in so it knows you have the a So Cal zip code.

 

[misfitdoll]

Yes-- I am logged in. I did wonder if it had to do with confirming our location? I know others have successfully acquired passes, but not sure if they were Imagine So-Cal passes?

 

[Sailor310]

Yes-- I am logged in. I did wonder if it had to do with confirming our location? I know others have successfully acquired passes, but not sure if they were Imagine So-Cal passes?

yes. on day one folks had trouble getting in. I don't know if it was here or on Micechat, folks discussed their problems and how they got in. I waited seven hours, made sure I was logged in, and got my Imagine pass fairly easily.